Karl Moore

Emerging tech can help make business’ more resilient

webfull — Fri, 13 Jun 2025 18:23:31 +0000

Emerging technologies like artificial intelligence have the power to boost business’ efficiency, but they can also make an organizations more resilient.

Predictive analytics are one way that companies can help ensure they’re prepared for whatever comes next. Predictive analytics can turn raw data into, writes Karl Moore in Forbes.com.

To be effective, sometimes leaders need to display aspects of both introversion and extroversion

webfull — Thu, 15 May 2025 18:32:08 +0000

A stereotypical extrovert loves to engage with people, and derives energy from it. For stereotypical introverts, the reverse is true: they prefer to keep to themselves, and too much interaction with others saps their energy. But ambiverts display traits of both personality types, Professor Karl Moore told CBC Radio’s The Weekender with Jared Monkman. The word dates back to the 1920s, but Moore has revived it after interviewing many senior leaders as part of his research program.

Canada must reflect on its fundamental values in a rapidly changing world

webfull — Fri, 09 May 2025 16:51:02 +0000

In Canada, we often imitate the US political system without giving it serious thought, says Jean Charest, a former Member of the Parliament of Canada and Premier of Quebec. But growing political polarization and pressures on the Supreme Court shouldn’t be emulated, Charest told Prof. Karl Moore for an article in Les Affaires. “Maybe it’s the right time to ask ourselves who we are, what are values are, and what we hope to accomplish in the world,” Charest added.

Cohort-based hiring can improve Gen Z employee retention

webfull — Fri, 02 May 2025 16:30:51 +0000

Starting a new job can be nerve-wracking, but having someone to lean on can help make it a little easier. Nearly two-thirds of Gen Z employees leave their job within the first year, but a recent US study found that when new hires join an organization as a group, employee retention is better. While Gen Z is unlikely to stay in their jobs as long as previous generations, this could be a strategy to hang around longer than they currently do. “It's a good way for them to bond with each other, and with the organizations,” says Prof.

When applying Gen AI to operations, start small

webfull — Fri, 02 May 2025 16:29:02 +0000

Generative AI has generated a whole lot of buzz--but not as many use cases. Many businesses don’t yet know how to use the technology to make their operations more efficient. Associate Professor of Strategy and Organization Karl Moore recommends starting small. “Betin with specific, well-defined use-cases where data is readily available to map the current state of the process and the future state of technology,” he writes in Forbes.com.

Is Tim Hortons still Canadian?

webfull — Thu, 13 Feb 2025 21:15:25 +0000

Tim Hortons is deeply embedded in Canadian culture, but is it still truly Canadian? According to ��ϲ�� professor Karl Moore, ownership plays a key role. “If you’re owned by Americans, you’re no longer Canadian in the way that you were before,” he explains. However, he argues that nationality isn’t just about where a company is headquartered—it’s about where decisions are made.

In the face of a volatile world, modern leaders should draw on expertise suffused throughout the organizations they lead

webfull — Fri, 17 Jan 2025 17:13:50 +0000

The days of the CEO as the sole person making all the calls are behind us, writes Professor Karl Moore in Forbes.com. Modern leaders face a world that is volatile, unpredictable, complex and ambiguous, requiring a shift in the way we think about leadership. No one leader can anticipate every twist and turn. Instead, CEOs must tap into their teams’ collective intelligence to build resilience.

Even introverted CEOs sometimes need to speak loudly

webfull — Thu, 21 Nov 2024 19:57:43 +0000

The archetypal CEO leads with charisma and gregariousness, but not all effective executives share the same personality traits—and there can even be advantages to introversion.

U.S. pilot wages are rising fast & Air Canada pilots seeking to keep pace

webfull — Wed, 25 Sep 2024 15:33:39 +0000

In recent years, airline pilots in the U.S. have received impressive wage increases—40% at United and 34% at Delta. But the wages of Canadian pilots haven’t kept up, and the Air Line Pilots Association union has been pushing for a contract that puts Air Canada pilots’ wage increases closer to those of their American peers. The union and the airline have reached a tentative agreement of a 26% pay bump, followed by a 4% raise each of the next three years.

At Schneider Electric Canada, diversity drives innovation

webfull — Tue, 17 Sep 2024 17:24:51 +0000

Diversity is an essential ingredient in innovation, according to Emily Heitman, President of Schneider Electric Canada, the subsidiary of the global energy management firm. Diversity, equity and inclusion (DEI) programs can provide mentoring opportunities and improve the effectiveness of recruitment efforts, Heitman tells Professor Karl Moore in an interview for Forbes.

Chinese strategic consultancy looks to work of Prof. Henry Mintzberg to understand domestic context

webfull — Thu, 05 Sep 2024 16:04:30 +0000

Shanghai-headquartered KMIND provides strategic consulting advice to billion-dollar companies. Its success is built on a blend of both Eastern and Western philosophies, according to President Noah Xie. “Utilizing Eastern wisdom doesn’t mean we can get rid of the Western theories,” says Xie in a Forbes interview with Professor Karl Moore. “We need to integrate both, East and West, to be successful.” One Western management thinker that resonates with Xie is Prof. Henry Mintzberg of ��ϲ�� Desautels.

��ϲ�� Desautels alumni are sharing their Olympic experience with athletes at 2024 Paris Games

webfull — Wed, 07 Aug 2024 20:19:02 +0000

��ϲ�� alumni most likely to reach the C-suite

webfull — Wed, 07 Aug 2024 20:09:23 +0000

There is no single path to the C-suite, but getting a ��ϲ�� education can help. Among Canadian university graduates, ��ϲ�� alumni are the most likely to become CEOs, according to research by Immerse Education, a UK provider of academic enrichment programs. According to data drawn from LinkedIn, more than 9,600 ��ϲ�� alumni are currently chief executives or have held a CEO role in the past.

CEO Series podcast shares insights from business leaders

webfull — Wed, 24 Jul 2024 15:11:55 +0000

To succeed in business, you need to win the hearts of the people, says Noah Xie, the founder and president of KMIND, a strategic consultancy headquartered in Shanghai. It’s a lesson that Xie took from The Art of War, an ancient Chinese military text by Sun Tzu. It is important for companies to ask themselves why a consumer chooses their product over a competitor’s, Xie told Professor Karl Moore in an episode of his CEO Series podcast on the iHeart Radio podcast network.

Higher costs for airlines are squeezing small carriers, driving up prices

webfull — Tue, 09 Jul 2024 18:35:34 +0000

High prices for flights and package tours are forcing some would-be travelers to reconsider their vacation plans. Air carriers’ fuel costs are high, and employee salaries have had to increase to keep pace with inflation. “It’s difficult for smaller air carriers to compete in this environment, and that allows larger carriers to raise prices,” says Associate Professor Karl Moore in an interview with Radio Canada International.