myCourses /channels/taxonomy/term/9462/all en Resolved: Copilot file upload limit /channels/channels/news/resolved-copilot-file-upload-limit-363902 <p>Resolved.<br /> <br /> Please be advised that MS Copilot chat is only allowing file uploads up to 1MB at this time. Microsoft is investigating the matter, and we will communicate any updates we receive.</p> Wed, 26 Feb 2025 18:28:09 +0000 webfull 207486 at /channels The ºÚÁϲ»´òìÈ Classroom A/V Instructions application is getting a makeover and a new home! /channels/channels/news/mcgill-classroom-av-instructions-application-getting-makeover-and-new-home-361909 <p>The Classroom A/V Instructions application is moving to the <strong>Browse Classrooms</strong> widget on the <a href="https://mcgill.service-now.com/itportal?sysparm_stack=no" rel="noreferrer noopener">ºÚÁϲ»´òìÈ IT Support website</a> on <strong>December 13th, 2024</strong>. </p> <p>Classroom audiovisual information will now be available on a platform the community is familiar with. You’ll also be accessing it more securely with single sign-on (SSO) and two-factor authentication (2FA).</p> Fri, 06 Dec 2024 16:02:13 +0000 webfull 205220 at /channels Updates to MyCredsâ„¢: Enhanced eTranscript and document Sharing for students! /channels/channels/news/updates-mycredstm-enhanced-etranscript-and-document-sharing-students-361797 <p>We’re excited to share new features to <a href="https://mycreds.ca/" rel="noopener noreferrer" title="//mycreds.ca/. Click or tap if you trust this link.">MyCredsTM</a>, the platform accessed through the ES Services (Enrolment Services eStore &amp; MyCredsTM) in Minerva, that allows students to securely share documents such as electronic transcripts, custom letters, documents, and forms. </p> Wed, 04 Dec 2024 14:43:57 +0000 webfull 205064 at /channels Change to the classroom telephones autodial behavior /channels/channels/news/change-classroom-telephones-autodial-behavior-360458 <p><b>After October 18, </b>Classroom telephones <b>will no longer</b> automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.</p> <p>This change will prevent accidental calls to the hotline.</p> <p>After that date, you will have to use the press the <b>AV System Support</b> button on the lower-left side of the telephone’s display screen to call the Audiovisiual support hotline. (See below)</p> <p></p> Tue, 15 Oct 2024 20:14:28 +0000 webfull 203550 at /channels Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest! /channels/channels/news/winner-announced-beats-headphones-it-services-virtual-scavenger-hunt-contest-358271 <p>Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.</p> <p>Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!</p> <p>Thank you to all who entered and answered skill-testing questions about the IT services available to ºÚÁϲ»´òìÈ students.</p> <p>We had <b>1513 entries! </b>Within those entries:</p> Fri, 06 Sep 2024 15:02:07 +0000 webfull 202351 at /channels myCourses: grade export function unavailable /channels/channels/news/mycourses-grade-export-function-unavailable-353819 <p>In myCourses, instructors are currently unable to export grades to Minerva from myCourses.  This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.</p> <p>As a temporary workaround, instructors need to manually enter grades in Minerva.  Please see the following articles for relevant instructions:</p> Thu, 21 Mar 2024 12:59:26 +0000 webfull 198733 at /channels Update successful: Banner INB and Minerva are now up and running! /channels/channels/news/update-successful-banner-inb-and-minerva-are-now-and-running-355381 <p><b>UPDATE SUCCESSFUL:</b></p> <p>We would like to thank you for your patience during the recent Banner downtime.</p> <p>The scheduled upgrade has been successfully completed and all related systems are now up and running!</p> <p><b>ORIGINAL MESSAGE posted on March 12, 2023:</b></p> <p><i>La version française suit.</i></p> <p>IT Services is preparing for a required upgrade to Banner. Upgrading our systems on a regular basis is a fundamental activity that ºÚÁϲ»´òìÈ University does to ensure we get the most functionality and security out of our tools and systems. </p> Tue, 13 Feb 2024 16:09:32 +0000 webfull 197726 at /channels UPDATE: Issue affecting student enrolment updates in myCourses /channels/channels/news/update-issue-affecting-student-enrolment-updates-mycourses-353970 <p>UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.</p> Fri, 05 Jan 2024 17:06:01 +0000 webfull 196116 at /channels Library Guides: A new way to curate resources in myCourses /channels/channels/news/library-guides-new-way-curate-resources-mycourses-345578 <p>Instructors can now help students connect to research and information resources by adding the Library Guides tool to myCourses. This dynamic tool can be inserted into myCourses in two ways, either directly in the course module and accessible via the left-side menu, or in the course’s top-level menu. Each course can be connected to pre-assigned subject guides that will populate automatically, or to one or more niche guides curated by the relevant subject librarian.</p> Wed, 25 Jan 2023 16:55:28 +0000 webfull 186650 at /channels Staff and student versions of It Takes All of Us will be available in myCourses /channels/channels/news/staff-and-student-versions-it-takes-all-us-will-be-available-mycourses-344296 <p>An updated version of <strong><i>It Takes All of Us</i></strong> for all students, staff, and faculty will be live and available in myCourses as of <strong>January 30, 2023</strong>. More details: <a href="/sv-education/">/sv-education/</a></p> Wed, 14 Dec 2022 14:42:38 +0000 webfull 185341 at /channels Tips to avoid issues with Zoom recordings /channels/channels/news/tips-avoid-issues-zoom-recordings-324399 Tips for all ºÚÁϲ»´òìÈ <ul><li><strong>If you are signing into Zoom directly, go to <a href="https://mcgill.zoom.us">https://mcgill.zoom.us</a></strong> - If you are not accessing Zoom through myCourses (recommended method), be sure to sign into ºÚÁϲ»´òìÈ's zoom site with your ºÚÁϲ»´òìÈ Username and Password, not the general Zoom.us site.</li> </ul>Tips for instructors Sat, 15 Jan 2022 23:22:12 +0000 webfull 176543 at /channels Updated: Teaching and Learning KB access /channels/channels/news/updated-teaching-and-learning-kb-access-334626 <p>The issue has been resolve<u>d</u>. It is <u>no</u> longer necessary to be on VPN to access the Teaching and Learning KB.</p> <p>Nov 8, 2021 at 9:38am:</p> <p>Due to a system problem, the Teaching and Learning KB is only accessible once you are connected to the ºÚÁϲ»´òìÈ Network. If you are off campus, you will need to connect to the VPN. We will update you when the problem is fixed.</p> Mon, 08 Nov 2021 14:04:52 +0000 webfull 174535 at /channels Announcing the NEW Teaching and Learning Knowledge Base /channels/channels/news/announcing-new-teaching-and-learning-knowledge-base-332441 <p>Looking for information on how to plan learning activities? Wondering how to integrate myCourses and other tools into your teaching? </p> <p>TLS’ newly unveiled <a href="http://www.mcgill.ca/teachingkb" rel="noreferrer noopener">Teaching and Learning Knowledge Base</a> offers a comprehensive collection of information about course planning, course implementation, and online learning tools available to instructors. This repository aggregates instructor documentation and teaching recommendations from multiple sources, such as the IT Knowledge Base and the TLS website.</p> Wed, 18 Aug 2021 15:12:36 +0000 webfull 172279 at /channels myCourses unavailable on Friday, July 26, from midnight to 5pm during system upgrade /channels/event/mycourses-unavailable-friday-july-26-midnight-5pm-during-system-upgrade-229163 <p>The myCourses system will be completely unavailable due to a system upgrade on <strong>Friday, July 26, 2013 from midnight to 5:00 PM</strong>.</p> Thu, 18 Jul 2013 15:38:19 +0000 webfull 97341 at /channels